Our Promise
The Forever Cables Lifetime Guarantee
Every cable we sell is guaranteed for life. Not one year. Not five years. The entire life of the cable. If it fails, we replace it. Period.
What the guarantee covers
Broken connector
If the plug snaps, loosens, or stops making contact, we replace the cable.
Bad solder joint
Crackling, cutting out, intermittent signal: that is a solder joint issue, and it is on us.
Damaged jacket
If the outer jacket cracks, splits, or wears through, we replace it.
Signal degradation
If the cable starts sounding dull or noisy over time, send it back and we will send you a new one.
Wear and tear
Cables get stepped on, yanked, coiled, and thrown in gig bags. That is normal use, and it is covered.
Anything else
We do not have a list of exclusions. If the cable is not working the way it should, that is a claim.
How to file a claim
File a claim online or email us
Use our warranty claim form at liferline.com/warranty or send a message to support@liferline.com. Tell us your name, what happened to the cable, and your shipping address.
We ship a replacement
We do not make you wait. A new cable ships to you before we even ask for the old one back.
That is it
No return shipping labels. No diagnostic forms. No waiting on hold. No approval process.
Why we can guarantee cables for life
Most cable companies cannot offer a real lifetime guarantee because they cannot control their quality. They buy cables from overseas factories, slap a label on them, and hope for the best.
We build every cable by hand, one at a time. We use Canare and Mogami cable with Neutrik connectors because they are the best components available, used in professional recording studios and by touring musicians worldwide. We hand-solder every connection and test every cable before it leaves our bench.
When you control every step of the build process, you know exactly how long a cable will last. Our return rate is under 1%. The lifetime guarantee is not a marketing gimmick. It is just math.
Guarantee FAQ
Do I need my receipt?
No. We can usually look up your order by email, but even if we cannot, we will still honor the guarantee. Every Forever Cable has our name on it.
Is there a time limit?
No. Lifetime means lifetime. Whether you bought the cable last month or five years ago, the guarantee applies.
Do I have to send the broken cable back?
Not before we send the replacement. If you want to send it back afterward so we can learn from it, that is appreciated but not required.
Does this cover cables bought as gifts?
Yes. The guarantee follows the cable, not the buyer.
What if my cable was damaged by accident?
Still covered. We do not distinguish between manufacturing defects and accidental damage. If the cable does not work, we replace it.